0121 569 4440 


We are determined to support group and visit leaders in planning for the future with as much certainty and assurance as we can.  
If you plan ahead with us, you can do so with confidence that there will be no deposit to pay and no financial risk if we are unable to operate due to restrictions at the time of your visit.  
We anticipate that we will be able to deliver day visits and outreach programmes before residentials. For now, we have created a FREE Virtual Residential which could still bring an element of our work to your pupils!  
We are committed to supporting young people, adults, and visit leaders with flexibility, and at the exceptional standard that you would expect.  
This brief guide outlines what we are doing at Sandwell Residential Education Service, national guidance, as well as practical resources that will support your children and young people in the challenging weeks ahead.  

New & existing bookings 

Existing Bookings & Missed Visits: 

Missed visits 
There has been no charge for programmes that have not gone ahead since March 20th 2020. And as we don't ask for a deposit, it's all been very straight forward financially.  
However, thousands of children have missed out on life shaping experiences, and so we would be delighted to reschedule your residential or deliver a series of day visits (in school or at a centre) whilst overnight visits cannot take place. There is no financial risk to the group should your rescheduled visit not go ahead due to Covid-19.  
To enquire and to check dates, please contact the centre you booked at, or complete our enquiry form.  
Spring term 2021  
On Monday 22nd February 2021 the Department for Education continued to advise against all educational visits at this time.  
The position will be kept under review we will provide an updates whenever there is news. We will contact all groups that are due to visit our centres in the spring and summer term. 
Summer Term 2021 bookings 
We encouarge schools and groups to keep bookings open for visits from June if they are happy to do so. There is no risk of financial penalty, and no commitment to minimum grioup size.  
All booked groups are welcome to postpone, reschedule, or cancel their summer term 2021 booking without charge. To do this please use the form below, or contact the centre you are booked at.  
Rescheduling your visit 
We are amazed at how many schools have rescheduled their visit with us. Thank you! To reassure everybody that is planning ahead with us: 
There is no deposit to pay 
There will be no financial loss to schools and groups if courses do not go ahead due to Covid 19 
You'll have sole occupancy of the accommodation 
During summer term 2021 - If courses do go ahead but with fewer participants than originally agreed, only those attending will be charged for.  
If schools have any questions or wish to discuss rescheduling, please contact the centre you have booked with or complete our contact form below.  

New Enquiries... and ideas!: 

We have a fantastic day visit offer, a FREE 'virtual residential' and we'd be delighted to speak to you about a residential visit for late summer and beyond! 
There are many reasons to work with us, but to reassure you about some of the current considerations: 
There is no deposit to pay 
There will be no financial loss to schools and groups if courses do not go ahead due to Covid 19 
You'll have sole occupancy of the accommodation 
So please do get in touch and we can help you to plan ahead with confidence, and without risk of financial penalty if the visit cannot go ahead due to Covid 19. 
You can email us or complete our contact form and we’ll be delighted to receive an enquiry from you. Do also send any questions that you have. 

Day visits for pupils, families & staff: 

We are working with Public Health and our Educational Vists Advisors and will offer day visits at a centre, or indeed at your site as soon as we are allowed.  
We will be as flexible as possible in meeting emerging requirements of schools. If pupils, families or staff teams would benefit from facilitated outdoor learning or creative arts activities focussed around transition, wellbeing, re-engagement, motivation or forming friendships, then, where permittable, we’d be delighted to offer support. 

Planning Ahead - Support from Sandwell Council 

Our top priority is ensuring the wellbeing of our team, visitors and partners, and making sure that we are able to deliver the same high standards of learning, arts and outdoor adventure in whatever circumstances we are presented with.  
Our risk assessments and operational procedures covering activities, transport, accommodation and food will take full account of the latest Covid-19 guidance. It is likely that initially, we will be working with smaller groups than before; and delivering a modified range of activities. We are planning ahead and getting ready to deliver programmes, and when circumstances are more clear we will outline full details. 
With so much to learn and apply, we are extremely grateful to our colleagues around Sandwell Council for helping our service to navigate the current situation. From Public Health, to Educational Visit Advisors, to ideas and resources from Educational Psychology; we will be confident in our capacity to reopen safely, and deliver the most impactful programmes to help our groups to recover. 
We will update our Safety and Care pages, and stay in close contact with our partners.  

Resources & official guidance 

What can we currently deliver? 
You can currentlly BOOK or plan for any visit to one of our centres, and if the visit can not go ahead as planned then be assured that you will not lose out financially. Read more about new bookings here. Here is what we can actually deliver today - note that numbers are only offered in line with current national guidelines: 
Visit type 
Further information 
School residentials 
Review due in Feb 2021 
School Day Visits - in centre 
Review in Dec for February delivery. Day Visits Page 
School Day Visits - at school 
Review in Dec for February delivery. Day Visits Page 
Schools - virtual art projects 
Schools - virtual drama sessions 
Enquire. Coming soon.  
Corporate / Staff development days 
Corporate / Staff development residentials 
Self catering Cottage / Glamping hire 
Weddings Receptions 
Sandwell Council's home page has a page compiling everything that you may need to know, including: 
The latest NHS advice on coronavirus 
Updates from the council 
Advice for parents 
Community support 
The Outdoor Education Advisers' Panel provide advice, support and monitoring of visits and outdoor learning. They have published a paper summarising current government guidance directly related to educational visits, and guidance for planning and managing off-site visits and learning outside the classroom during the coronavirus.  
The Outdoor Alliance Wales Post Covid-19 Recovery Plan is an "at a glance" guide for the outdoor sector in Wales, and highlights how the sector can work together 
to alleviate issues arising from the lifting of restrictions. 
With good detail about how the sector is seeking to manage its recovery, it could help demonstrate they way participants and providers can recover to deliver outdoor activities. 
Our talented teams from around the centres are creating resources and activities that you can use at home or in the classroom. 

Contact Us Form: 

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